Refund & Cancellation Policy

At Digital Avenue India, we are dedicated to providing outstanding digital services that not only meet but exceed your expectations. We understand that circumstances may arise where you might need to cancel a service or request a refund. Our refund policy is designed to ensure transparency and fairness while maintaining the quality of service you deserve.

Please review our refund policies carefully before engaging in any specific service, as they outline the guidelines for refund requests:

Service-Specific Refund Guidelines

SEO Services
If you choose to cancel your SEO project before completion, we will process a partial refund based on the work already completed. Please note that administrative fees and taxes are non-refundable. Cancellation due to violations of our terms and conditions may result in a cancellation without a refund. Any delays caused by third-party involvement are not our responsibility.

PPC Advertising Services
Refunds for our PPC advertising services will be evaluated on a case-by-case basis. If you decide to discontinue the service, any unspent advertising budget will be refunded, excluding administrative fees and taxes, which are non-refundable. Policy violations or delays caused by third parties are not eligible for refunds.

Lead Generation Services
For lead generation services, should you cancel before the completion of the agreed campaign, a partial refund will be issued based on the work completed. Administrative fees and taxes will remain non-refundable. Policy violations or delays due to third-party involvement are not eligible for refunds.

Website Design Services
Refunds for website design services are available only if requested before the design process begins. Once the design work has started, no refunds will be issued. Administrative fees are non-refundable. If you violate our terms and conditions, we reserve the right to cancel without a refund.

Content Writing Services
We strive to deliver high-quality content with our content writing services. If you’re not satisfied with the content, we will make necessary revisions. However, refunds for completed content are not available. Administrative fees and taxes are non-refundable, and violations of our terms may lead to service termination without a refund.

General Refund Policy

Here’s a detailed explanation of terms related to our refund policy:

1. Partial Refunds for Work Done: In the event of a refund, we will deduct the amount corresponding to the work already completed on your project.
2. Non-Refundable Administrative Fees: Please be aware that administrative fees or installation charges are non-refundable under any circumstances.
3. Non-Refundable Taxes: Taxes paid on services to regulatory bodies are non-refundable as we are obligated to remit these as required by law.
4. Policy Violations: If you violate our terms and conditions, we reserve the right to cancel our agreement and withhold any refunds.
5. Third-Party Involvement: Any delays or service disruptions caused by third parties will not be eligible for refunds.

Refund Turnaround Time

Once your refund request has been approved, we aim to process the refund within 5-7 working days. The credited amount will be transferred back to your bank account following the processing period.We encourage you to read our cancellation and refund policies thoroughly to ensure a clear understanding of the process. Our goal is to maintain open communication and transparency throughout our partnership. If you have any questions or concerns regarding our policies or services, please feel free to reach out to our dedicated support team. Your satisfaction is our top priority at Digital Avenue India!